1 reviews | Active since May 2015
I am long standing Discovery client and have enthusiastically over the years signed up for their Medical, Life, Vitality and Card Services. This past weekend I was victim to a theft at my apartment. I live in a secure complex, however at my own fault, I did not lock a sliding door and this is where the ******* gained access. I had personal items ****** of immense value to me. My Discovery policy has general household cover as well as All Risks for specified items. Two of my All Risks specified items were ****** from my apartment. I concede to due my fault that the replacement of household items are not covered due to the fact I was careless, however not replacing my ALL RISK items on a \clause technicality\" which Discovery can exercise is grossly punitive. \"Discovery Values\" as per their site: \"Dazzle Clients\" and \"Integrity, Honesty and Fairness\" - This is all marketing nonsense. Despite a long standing commitment to Discovery, they have chosen to backhand me and certainly not Dazzle me, take my money and when the chips are down, treat me like this. I was a proud Discovery ambassador, now I will start to dissociate myself with this brand. Severely disappointed. "
Best regards,
Best regards,
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