JR
Jolene R
1 reviews | Active since Feb 2021
10 Sept 2025, 09:03
Discovery EXCESSIVE premium increases
I have been with Discovery Insure for years, and am shocked in their recent 16% tariff increase, especially since companies have NOT given more than 5% salary increases in the past few years. It may not be a lot to Discovery, but in a single income household, R209 more a month DOES make an impact. I can't even imagine what an impact this must make on large households and companies. How do you explain paying R 1,544.80 for a car that is 13 years old ??????? To put the cherry on the cake, when I contacted Discovery about this, they offered me a R80 discount, and added if I don't want to accept this discount, I am welcome to go somewhere else. This is exactly what I plan to do. SHAME ON YOU !!!!!
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Discovery Insure's replyOfficial
10 Sept 2025, 09:19Good day Jolene
Thank you for reaching out to us. We appreciate you're not happy with the increase in your anniversary premium, nor the discount that was offered. Every client's policy undergoes a review in the 2 to 3 months prior to renewal to determine the renewal premium.
This review takes into consideration any changes in your risk profile, driving behaviour, claims history (number and severity of these claims), inflation, cost of repairing and maintaining the vehicle etc. With older vehicles, it's more difficult to find parts and maintain them properly and this is taken into account during the review.
Regards
Discovery Insure
Thank you for reaching out to us. We appreciate you're not happy with the increase in your anniversary premium, nor the discount that was offered. Every client's policy undergoes a review in the 2 to 3 months prior to renewal to determine the renewal premium.
This review takes into consideration any changes in your risk profile, driving behaviour, claims history (number and severity of these claims), inflation, cost of repairing and maintaining the vehicle etc. With older vehicles, it's more difficult to find parts and maintain them properly and this is taken into account during the review.
Regards
Discovery Insure
Discovery Insure's reply10 Sept 2025, 09:19
Official
Good day Jolene
Thank you for reaching out to us. We appreciate you're not happy with the increase in your anniversary premium, nor the discount that was offered. Every client's policy undergoes a review in the 2 to 3 months prior to renewal to determine the renewal premium.
This review takes into consideration any changes in your risk profile, driving behaviour, claims history (number and severity of these claims), inflation, cost of repairing and maintaining the vehicle etc. With older vehicles, it's more difficult to find parts and maintain them properly and this is taken into account during the review.
Regards
Discovery Insure
Thank you for reaching out to us. We appreciate you're not happy with the increase in your anniversary premium, nor the discount that was offered. Every client's policy undergoes a review in the 2 to 3 months prior to renewal to determine the renewal premium.
This review takes into consideration any changes in your risk profile, driving behaviour, claims history (number and severity of these claims), inflation, cost of repairing and maintaining the vehicle etc. With older vehicles, it's more difficult to find parts and maintain them properly and this is taken into account during the review.
Regards
Discovery Insure