DISCOVERY DONT CARE ABOUT THERE CUSTOMERS

As a member of discovery for the past 15 years , I again was not surprised at there lack of interest in there clients when it comes to a time of need and what they been taking money for over the years. My daughter got her first brand new car a month ago , unfortunately she had a bumper bashing within the first month of having the car, the broker put in the claim and discovery sent her to a panel beater in PMB - SUPA STRAIGHT I did not want the car to go there as it had a bit of a bad stigma , discovery said that the car needed to go there so we had no choice. the owner was rude and never kept to any deadlines and put my daughter through hell trying to get her car back, eventually we received the car, which had to go back twice after that for respray as they could not get the paint work right , i refused for the car to go back and wrote a complaint to discovery , well this was where the lack of interest came in, numerus phone calls numerus people from Luke , ***le and Musarath did nothing to assist us, from rude to no service they pushed us from pillar to post. i eventually got the car to a reputable panel beater in Tongaat Clints Panel & Paint who along with the Ballito Ford dealer principal were amazed at the bad workmanship of the previous panelbeater , I booked the car in for them to have to re do the entire job done by SUPA STRAIGHT in PMB as well as to find that instead of replacing parts they glued them and this on a brand new car, Michelle from CLINTS tried contacting the insurance company through the contact given to them Musarath who did not even bother to call back - I NOW SIT WITH A CAR AT CLINTS WITH A BILL TO BE PAID AND DISCOVERY TURN THERE BACK .......I AM CANCELLING ALL MY POLICIES WITH DISCOVERY AND SUGEST YOU DO TO OR YOU MIGHT FIND OUT THE HARD WAY ABOUT DISCOVERY AND THE FACT THAT ALL THEY INTERESTED IN IS YOUR MONTHLY PREMIUMS, NOT YOU