1 reviews | Active since Jul 2017
Discovery doesn't retain their clients - after being with them for years?
<p>After having house content and car insurance with discovery for close to 5+ years today I obtained a quote from an alternative insurance company for comparison, I was quoted R857.79 cheaper than my current policy with Discovery. I then called the call centre and spoke to a consultant who negotiated and agreed to drop my premium by R558 per month. This still leaves the alternative insurance company with a difference R299 cheaper than discovery. </p> <p> </p> <p>After being a loyal customer for the above stated years, I am highly disappointed as it seems as though I may have been over paying my insurance company from the start of my policy and nowhere during the policy term was the premium looked at or reduced. </p> <p> </p> <p> </p> <p>Call reference # ********** 447</p> <p>Assisting manager: Zothile</p>
Thank you for taking my call.
We're sorry that we could not offer a different outcome regarding your current policy premium.
You may request to have your premium in the future.
Regards,
Sakhe
Discovery Insure
Thank you for taking my call.
We're sorry that we could not offer a different outcome regarding your current policy premium.
You may request to have your premium in the future.
Regards,
Sakhe
Discovery Insure
