Discovery, Discovery wherefore art thou

On the 6th of Dec '24, I sent Discovery proof of payment. Yesterday I receive 2 notifications from Standard Bank that Discovery had twice attempted to debit my account. I sent a mail as well as a PoP (again) Answer: ignore it, the policy number on the mail doesn't correspond with yours. This morning I receive an email informing me that due to non-payment, my policy has been suspended!!! What are theu doing there? This is terrible. If its not my policy number, what is my name doing there and am I now suspended or someone else? This is ridiculous.