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ashani R
1 reviews | Active since Sept 2009
27 Aug 2020, 15:46
DISCOVERY COST CUTTING AT THE EXPENCE OF CLIENTS AND STAFF THAT DNT KNOW WHAT THEY DOIN!!!!!
Yet again DISCOVERY I am struggling with Discoverys staff who do not know what they doing.I was told to take my car for an assessment i did so,I sent through my quote for the repairs to OLIFIE your agent and guess what after 2 calls and 3 mails of following up BU ME, I get a call today quoting a panel beater that has more complaints then anything after I TOLD OLIFILE ON FRIDAY that i have a qupte from BMW ARAC Montana ,he was suppose to speak to his manager and get back to me on my quote as I sent through the quote from BMW Arac,really are you cost cutting with clients repairs so sent clients cars to any cheap panel beter.Your service and response time is PATHETIC!!!!!
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ashani R's updateReviewer Update
01 Sept 2020, 10:03I have now called your Discovery call center over 8 times and I get through where the agent who clearly doesn't know what his doing is suppose to provide be with feedback but never does. Could someone call me so I can provide this info.
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ashani R's update01 Sept 2020, 10:03
Reviewer Update
I have now called your Discovery call center over 8 times and I get through where the agent who clearly doesn't know what his doing is suppose to provide be with feedback but never does. Could someone call me so I can provide this info.