MN
MaMpangela N
1 reviews | Active since Nov 2012
08 Feb 2022, 18:50
Discovery Contact Problems
I am concerned that I cannot get through to Discovery Insure on the customer service number. ***. Has the number been changed? If so, why was I not notified as a client? Am I the only one who is experiencing this?
Helpful (0)
Replies (4)0
Replies (4)
Discovery Insure's replyOfficial
09 Feb 2022, 08:41Good day Xolisa N
Thank you for raising your concerns.
The number is correct and is functional.
We have since requested for a representative to contact you for assistance.
Please welcome their call in due course.
Our contact details:
Share call : ***
Emergency line : ***
Email : ***
complaints: ***
Regards
Discovery Insure
Thank you for raising your concerns.
The number is correct and is functional.
We have since requested for a representative to contact you for assistance.
Please welcome their call in due course.
Our contact details:
Share call : ***
Emergency line : ***
Email : ***
complaints: ***
Regards
Discovery Insure
Best regards,
Discovery Insure's reply09 Feb 2022, 08:41
Official
Good day Xolisa N
Thank you for raising your concerns.
The number is correct and is functional.
We have since requested for a representative to contact you for assistance.
Please welcome their call in due course.
Our contact details:
Share call : ***
Emergency line : ***
Email : ***
complaints: ***
Regards
Discovery Insure
Thank you for raising your concerns.
The number is correct and is functional.
We have since requested for a representative to contact you for assistance.
Please welcome their call in due course.
Our contact details:
Share call : ***
Emergency line : ***
Email : ***
complaints: ***
Regards
Discovery Insure
Best regards,
MN
MaMpangela N's updateReviewer Update
09 Feb 2022, 10:58Thank you for your response. On my side , I get a response that the nunber does not exist.
Please will you assist as my policy has not been paid and I would like for Discovery to debit the amount from my account or I be able to deposit directly into the Discovery account.
Once again I thank you
Please will you assist as my policy has not been paid and I would like for Discovery to debit the amount from my account or I be able to deposit directly into the Discovery account.
Once again I thank you
MN
MaMpangela N's update09 Feb 2022, 10:58
Reviewer Update
Thank you for your response. On my side , I get a response that the nunber does not exist.
Please will you assist as my policy has not been paid and I would like for Discovery to debit the amount from my account or I be able to deposit directly into the Discovery account.
Once again I thank you
Please will you assist as my policy has not been paid and I would like for Discovery to debit the amount from my account or I be able to deposit directly into the Discovery account.
Once again I thank you
Discovery Insure's replyOfficial
10 Feb 2022, 08:36Very well,
You may pay directly to us or we can do a Forced debit in the same account. At last resort change bank details.
Our agents is on the line trying to call you in order to fast track the resolution.
Please welcome the call?
Bank details :
Account type Corporate Cheque Account
Account name Discovery Insure Ltd – Discovery Insure Premium Cash Collections Registration no. ***
Account no. *** Currency ZAR Branch name and no. RMB Corporate Banking Johannesburg, 255 005 Cheque Book provided (type) N/A Statement frequency Daily a
Once direct deposit is made , please email us the proof of direct deposit to :
***
copy to ***
Regards
DI
You may pay directly to us or we can do a Forced debit in the same account. At last resort change bank details.
Our agents is on the line trying to call you in order to fast track the resolution.
Please welcome the call?
Bank details :
Account type Corporate Cheque Account
Account name Discovery Insure Ltd – Discovery Insure Premium Cash Collections Registration no. ***
Account no. *** Currency ZAR Branch name and no. RMB Corporate Banking Johannesburg, 255 005 Cheque Book provided (type) N/A Statement frequency Daily a
Once direct deposit is made , please email us the proof of direct deposit to :
***
copy to ***
Regards
DI
Best regards,
Discovery Insure's reply10 Feb 2022, 08:36
Official
Very well,
You may pay directly to us or we can do a Forced debit in the same account. At last resort change bank details.
Our agents is on the line trying to call you in order to fast track the resolution.
Please welcome the call?
Bank details :
Account type Corporate Cheque Account
Account name Discovery Insure Ltd – Discovery Insure Premium Cash Collections Registration no. ***
Account no. *** Currency ZAR Branch name and no. RMB Corporate Banking Johannesburg, 255 005 Cheque Book provided (type) N/A Statement frequency Daily a
Once direct deposit is made , please email us the proof of direct deposit to :
***
copy to ***
Regards
DI
You may pay directly to us or we can do a Forced debit in the same account. At last resort change bank details.
Our agents is on the line trying to call you in order to fast track the resolution.
Please welcome the call?
Bank details :
Account type Corporate Cheque Account
Account name Discovery Insure Ltd – Discovery Insure Premium Cash Collections Registration no. ***
Account no. *** Currency ZAR Branch name and no. RMB Corporate Banking Johannesburg, 255 005 Cheque Book provided (type) N/A Statement frequency Daily a
Once direct deposit is made , please email us the proof of direct deposit to :
***
copy to ***
Regards
DI
Best regards,
MN
MaMpangela N's updateReviewer Update
10 Feb 2022, 12:13Thank you for your prompt response. All has been sorted and handled beautifully. much appreciated.
MN
MaMpangela N's update10 Feb 2022, 12:13
Reviewer Update
Thank you for your prompt response. All has been sorted and handled beautifully. much appreciated.