1 reviews | Active since Jan 2016

13 Apr 2016, 20:54

Discovery Claim assistance

I had logged a claim with Discovery Insure for damages to home equipment due to lightning. Received prompt assistance from Discovery Claims Assistant who arranged for evaluator to come to my home and inspect the losses. Thereafter regular communication was received, informing on progress of claim. Claim was resolved as soon as required information was provided. Very happy with the service.<br> <br> Only one issue, a follow up call should have been made to get a better understanding of the claim and the requirements thereof. Payment of claim would have been made sooner. But very happy with overall service and responses and communication.

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Replies (1)
Discovery Insure
Discovery Insure's reply14 Apr 2016, 08:49
Official
Hello HNBParbhoo,

Thank you for taking the time to share your experience with our colleague Kevin.

Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.

Regards
Thabani