LG
Lodene G

1 reviews | Active since Sept 2019

25 Sept 2019, 09:00

Discovery and Netstar - efficient and professional

My husband and son was in an armed ******* yesterday (24 September 2019). My car was taken as one of the get-away vehicles. When my husband phoned me and told me, I immediately contacted our insurance broker, Sanette, from discovery. Within 3 minutes, Vuyokazi Leku, from Discovery contacted me wanting to know if they are ok and asking questions. She phoned twice after that. The next call I received was from Netstar telling me they found my vehicle and they gave me the number of the gentleman from Discovery that was with my vehicle. Through all of this, Vuyokazi and all the other people where extremely efficient and professional,

0
Replies (1)
Discovery Insure
Discovery Insure's reply25 Sept 2019, 16:27
Official
Good day Lodene

Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards 
Discovery Insure