TM
Tshego M
1 reviews | Active since Oct 2019
19 Aug 2020, 00:14
Discovery and N4 Auto craft beyond terrible service.
Got into a manor accident..Discovery and N4 auto craft are a bad combination, very contradicting communication. I a so fed up if I could attach the email comms and the call recording I have I would. 60+ which weeks on end being promised that my car will be ready by Friday, now both the discovery and N4 are ignoring me. I am not one to complain but this is unacceptable. I can see my self staying with this.
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Replies (3)0
Replies (3)
Discovery Insure's replyOfficial
19 Aug 2020, 12:41Good day Tshego
Thank you for bringing this matter to our attention.
This matter has been taken up with the relevant management team and the service provider combined.
A resolution is underway and we sincerely apologise for any inconvenience that may have been caused.
More will be discussed with you directly.
Regards
Discovery Insure
Thank you for bringing this matter to our attention.
This matter has been taken up with the relevant management team and the service provider combined.
A resolution is underway and we sincerely apologise for any inconvenience that may have been caused.
More will be discussed with you directly.
Regards
Discovery Insure
Discovery Insure's reply19 Aug 2020, 12:41
Official
Good day Tshego
Thank you for bringing this matter to our attention.
This matter has been taken up with the relevant management team and the service provider combined.
A resolution is underway and we sincerely apologise for any inconvenience that may have been caused.
More will be discussed with you directly.
Regards
Discovery Insure
Thank you for bringing this matter to our attention.
This matter has been taken up with the relevant management team and the service provider combined.
A resolution is underway and we sincerely apologise for any inconvenience that may have been caused.
More will be discussed with you directly.
Regards
Discovery Insure
TM
Tshego M's updateReviewer Update
24 Aug 2020, 13:18Good day
I received a call from a gentleman named Thammy on the 19th, he promised to call me back
with feedback, 6 days later still waiting for a call.
I received a call from a gentleman named Thammy on the 19th, he promised to call me back
with feedback, 6 days later still waiting for a call.
TM
Tshego M's update24 Aug 2020, 13:18
Reviewer Update
Good day
I received a call from a gentleman named Thammy on the 19th, he promised to call me back
with feedback, 6 days later still waiting for a call.
I received a call from a gentleman named Thammy on the 19th, he promised to call me back
with feedback, 6 days later still waiting for a call.
TM
Tshego M's updateReviewer Update
25 Aug 2020, 19:288 days later still no feedback of any kind. Day 75 with no car
TM
Tshego M's update25 Aug 2020, 19:28
Reviewer Update
8 days later still no feedback of any kind. Day 75 with no car