SM
Salomon M

1 reviews | Active since Aug 2014

24 Aug 2015, 09:28

Discovery agents do NOT know their own product!!!!

I recently got a quote for my wife's car from Discovery Insure. I gave all the details including that my wife's car is still in her father's name. Without any problems the quote was sent through after which it was activated with only the engin number and VIN number missing. After I got the info I phoned in to get it included as well. The person I spoke to this time told me that I cannot include this car on my policy as it is still registered in my father in law's name and he is not financially dependent on me. The explanation was given that he has financial interest in the car which I can understand.<br> <br> Why did the first person I spoke to NOT tell me this? Is this how Discovery Insure trains their employees to squeeze every cent out of hard working South Africans? This would have cost me an additional R855.00 per month!!! Thanks but no thanks.<br> <br> Buddy thanks to you my eyes were opened up and I am looking for a new insurance company because you guys keep on *****ing up and this is now the last straw!! <br> <br> Do not call me as I am out of country!!

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Replies (1)
Discovery Insure
Discovery Insure's reply24 Aug 2015, 09:39
Official
Hello Ollie Mentz,

Your comments are very concerning to us, we'd like to make things right.

We're looking into this and we'll contact you for a detailed explanation on this issue.

Regards
Thabani