1 reviews | Active since Sept 2016
Discovery Agent Disappears - No monies received for Repair of my Vehicle!!
I lodge a claim for the repair of my vehicle on the 11/4/2019. An agent (as indicated below) advised me that the monies would be paid in to my account so I can proceed with the repairs of my vehicle. To date, the agent does not respond to my calls and the 3rd party agent (Robert) does not respond either. This is a really poor show for Discovery. I am still waiting!!!!
Dear Carol
Your claim will be settled according to the breakdown below for your VOLKSWAGEN 2008 for the loss on 11 April 2019.
Your claim details:
Claim number : ********** Claim administrator : Saleh Mohamed Kalla Contact number : 086 075 1751 Email : **********
Your settlement breakdown details:
Insured item repair value R 13,194.36 Excess R -3,500.00 Total payment R 9,694.36
The settlement payment will be made to ****8219.
If you need more information, please call me on ********** .
Regards Saleh Mohamed Kalla Claims Administrator Discovery Insure
I would like to thank Ganyane Metsing from the Executives Office who expedited my complaint with efficiency and speed. I now have my monies. I am grateful for the immediate intervention that was taken. Thank you very much! Effort was made to make me a satisfied client again and I do appreciate that. Thank you Ms Metsing!
I would like to thank Ganyane Metsing from the Executives Office who expedited my complaint with efficiency and speed. I now have my monies. I am grateful for the immediate intervention that was taken. Thank you very much! Effort was made to make me a satisfied client again and I do appreciate that. Thank you Ms Metsing!