CP
Cornie P
1 reviews | Active since Feb 2024
22 May 2025, 14:48
Discovery
Waiting for payment from Finance department since December when claim was submitted for dual insurance. Requested documents have been submitted numerous of times but no response from anyone. Neither the consultants nor the finance department give any feedback as to what is going on.
Quick to take your money but slow to pay back what they owe.
Helpful (0)
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Replies (2)
Discovery Insure's replyOfficial
22 May 2025, 14:53Ho Cornie
Thank you for sharing your experience. We sincerely apologize for the delay in processing your payment and the lack of communication from our team. We understand how frustrating this situation must be, especially given the time that has passed without resolution.
A member of our team will be in contact with you shortly to investigate the matter and provide you with an update. We appreciate your patience and are committed to resolving this as quickly as possible.
Thank you again for your feedback.
Regards,
Discovery Insure
Thank you for sharing your experience. We sincerely apologize for the delay in processing your payment and the lack of communication from our team. We understand how frustrating this situation must be, especially given the time that has passed without resolution.
A member of our team will be in contact with you shortly to investigate the matter and provide you with an update. We appreciate your patience and are committed to resolving this as quickly as possible.
Thank you again for your feedback.
Regards,
Discovery Insure
Discovery Insure's reply22 May 2025, 14:53
Official
Ho Cornie
Thank you for sharing your experience. We sincerely apologize for the delay in processing your payment and the lack of communication from our team. We understand how frustrating this situation must be, especially given the time that has passed without resolution.
A member of our team will be in contact with you shortly to investigate the matter and provide you with an update. We appreciate your patience and are committed to resolving this as quickly as possible.
Thank you again for your feedback.
Regards,
Discovery Insure
Thank you for sharing your experience. We sincerely apologize for the delay in processing your payment and the lack of communication from our team. We understand how frustrating this situation must be, especially given the time that has passed without resolution.
A member of our team will be in contact with you shortly to investigate the matter and provide you with an update. We appreciate your patience and are committed to resolving this as quickly as possible.
Thank you again for your feedback.
Regards,
Discovery Insure
CP
Cornie P's updateReviewer Update
23 May 2025, 14:29Problem hasn't been resolved yet and no one of Discovery Insure contacted me
CP
Cornie P's update23 May 2025, 14:29
Reviewer Update
Problem hasn't been resolved yet and no one of Discovery Insure contacted me