Discover Insure Vitality is set to favour Discovery and cheat the client out of their cashback rewards

I joined Discovery Insure with the vitality drive option in February 2020. The sensor was fitted at Tiger Wheel & Tyre and my driving information recorded without any issues. I drive approximately 82km to and from work daily, so spend a lot on petrol, at Shell, every month. I am a very careful driver, do not use my cellphone when driving, refrain from speeding and always maintain a good following distance from the vehicle in front on me... my current score on the vitality drive dashboard is 100....although Discovery Insure professes to reward good driving, they are obviously not keen to do so. I set my phone, every morning and every evening, to record my trips, however, the tracker (according to the Discovery Insure Driving Behaviour report) has only been able to record 50% of my trips! What an absolute lie! I have contacted their helpline, on the app, on several occasions to dispute the fact that my trips have reflected as "without cellphone present". I am under the impression that there is an embedded code, set to nullifies the driving behaviour record if it positively affects the driver's cashback rewards over time... I am involved with systems and coding and know how easy it is to embed such coding.

I searched for other dissatisfied Discovery Insure Vitality clients and have decided to list the first 10 complainants in July: Henry A 1/7/2020 Francois 1/7/2020 Mohammed 2/7/2020 Josa 3/7/2020 Wikus 4/7/2020 Elidio D 7/7/2020 Christopher 8/7/2020 Johannes 8/7/2020 Lilian B 9/7/2020 Deon 10/7/2020