Discover Insure - The WORST!!!!

March 2015 marks the 5th consecutive month that Discovery has been unable to correctly allocate the driving behaviour score on my VW Tiguan. Yes, 5 months. I phoned to sort it out November, December, January and February. On each occasion the behaviour score had gone unallocated, on each occasion I was promised that it would never happen again, and on the first three occasions the missing funds were paid in the following month. The call for correction in February (for the January allocation) did not even get that far, because Discovery simply brushed off the issue. I will present you with the reference number on Monday, but as you can imagine I am immensely disappointed with the level of service from Discovery Insure. What makes it so difficult to fix this issue, and WHY are you so unhelpful?<br> <br> I will take this matter up in the new week, but I am left with two options. I can take my documents and come to Discovery HQ and wait for a solution to this issue. OR the hot favourite at this point, I can move my insurance to a firm with a better track record. In 10 years with Outsurance I never had this kind of consistent incompetence!!!