Discover insure poor customer service and competent panelbeatee

On 25 November 2018 I was in an accident. My insurance company orginsed the towing and picked a panelbeater where my vehicle would be repaired. My vehicle was booked in for repairs at Bosch and Sons panelbeaters since mid December 2017, today its te 24 of March 2018,I still have no vehicle. The *********** panelbeaters have on more that 3 occasion extended the release date on my vehicle. They tell me that they are picking up in additional work on the vehicle.

I pay my insurance monthly and in the past 3 months I had to rely on some one car which I had to pay for.

It's really unfair on me for vehicle to be at a panelbeater for 3,5 month cause of minor damages.

I wrote the the insurance company an email on the 21st of February, the email was written to Tshepiso Mazibuko who didn't not bother replying.

Regards, Kgaugelo Arthur Mashego Claim No: ********** , Policy: ********** 217