DiscoThievery

Claim was lodged 17 September, vehicle still not repaired to acceptable standard. I waste my time daily in following up on my requests. Discovery blatantly ignores my requests. I have requested that the head of claims contact me to discuss the poor service levels that I have experienced, all falls on deaf ears. I refuse to accept such bad service, big corporate will not treat me as just another claim number, I expect service for the premium I pay. Discovery will not waste my time any further nor will I allow them to mislead any other clients with the bad service and advice.