MH
Maryke H

1 reviews | Active since Dec 2009

05 Jan 2016, 10:10

Discoery Responds Quickly on Claims

On 21 December we had a power failure as a result of a storm in our area. The power came on late in the evening of 23 December. As a result all the food in my fridge an freezer was damaged and I lodged a claim with Discovery. Lelethu Jonga at Discovery immediately assured me that Discovery will pay for my loss. I only had to supply them with a list of the products that were damaged and estimated prizes. It was a great relief to know that I could replace all the food I had bought in preparation for Christmas. Lelethu immediately processed my claim upon receipt of the list and I was very relieved.

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Replies (1)
Discovery Insure
Discovery Insure's reply05 Jan 2016, 13:36
Official
Hello MarykeElsa,

It's important to us that you are always pleased with the service and value we offer.

Thank you for the feedback, Lelethu will be happy to read your note.

Regards
Thabani