AS
Ashwin S
1 reviews | Active since Aug 2020
15 Mar 2022, 08:58
Disappointing service.
Once again Discovery Insure disappoints. Queried the reduction in my driving less refund last month. This month I don't even receive my cash back for driving less. This is really disappointing.
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Ashwin S's updateReviewer Update
16 Mar 2022, 13:19The disappointment and now pathetic service continues from Discovery Insure. I complained about the fact that i did not receive my refund for driving less in February. They supposedly investigated and came to the conclusion that I drove more than the minimum kilometers. What an absolute joke. I work from home and don't drive more than 80 kilometers in a MONTH. Received a call from a lady stating that I drove more and that my second insured who goes to the office everyday actually drove less than me. What an absolute joke. They are ********* an unprofessional to say the least. I asked the lady to send me the report that she is basing her decision on as I want to see the actual trips that they are referring to. Said she will email me. Received an email stating my my Vitality Drive sensor is faulty and needs replacing. Where is the proof that you were referring to. Absolute pathetic and disgusting service. Blatantly **** to their client.
AS
Ashwin S's update16 Mar 2022, 13:19
Reviewer Update
The disappointment and now pathetic service continues from Discovery Insure. I complained about the fact that i did not receive my refund for driving less in February. They supposedly investigated and came to the conclusion that I drove more than the minimum kilometers. What an absolute joke. I work from home and don't drive more than 80 kilometers in a MONTH. Received a call from a lady stating that I drove more and that my second insured who goes to the office everyday actually drove less than me. What an absolute joke. They are ********* an unprofessional to say the least. I asked the lady to send me the report that she is basing her decision on as I want to see the actual trips that they are referring to. Said she will email me. Received an email stating my my Vitality Drive sensor is faulty and needs replacing. Where is the proof that you were referring to. Absolute pathetic and disgusting service. Blatantly **** to their client.