AV
Ayesha V

1 reviews | Active since Sept 2015

06 Dec 2016, 14:01

Disappointing as a client

<p>I am really dissapointed with the services I have recieved from Discovery as I am a Health , Vitality and Discovery card holder and now I decided to go with the Insurance. However there is a lack of communication with their clients and the person who assisted me with taking out my insurance by the name of Thando was very unhelpful and did not get back to me untill I had to call many times to get hold of him. Secondly all their applications are out of order but no communication has being send out to cleints . Very dissapointed. </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply06 Dec 2016, 17:57
Official

We are concerned by your comments and would like to assist.

We have tried to contact you today but were not able to get a hold of you, please advise on a convenient time we may make contact tomorrow, alternatively you make contact our customer care department on ***.

Regards,

Sakhe

Discovery Insure

Best regards,