1 reviews | Active since Jan 2025
Disappointed in the level of servicie
Good day
To whom it may concern
I am writing to express my disappointment at the rejection of the abovementioned claim. Reason cited for the rejection is that property was not insured as a business. I would like to bring to your attention that when I initially took out the insurance policy a Discovery Valuator visited the property and was aware of its nature. The property is zoned as an Agricultural Holding plot, not a commercial property or business operation. I had understood that this is comprehensive insurance and the policy covered damages caused by storms and other natural disasters. I would appreciate it if you could review my policy and the assessment report from the initial visit. The rejection of this claim is unfair as this is not a business but a farm plot which was assessed before my insurance was accepted, this is no business so how can I insure a business property if it is not a business. I am very upset and will consider cancelling this policy in full as this is grossly unfair. Discovery accepted and assessed the property and collected the full premium every month, but when there are damages caused by weather not self made damages Discovery rejects the claim . Grossly unfair?? I request that this decision be reconsidered. Please let me know if you require additional information to support my claim. Policy Nr: ***
Thank you for your attention to this matter.
Shinaaz Magerman
Thank you for reaching out to us with your concerns. One of our consultants will be in touch to assist as soon as possible.
Regards
Discovery Insure
Thank you for reaching out to us with your concerns. One of our consultants will be in touch to assist as soon as possible.
Regards
Discovery Insure
