1 reviews | Active since Feb 2013
Disappointed!!!
I have had an extended warranty with Discovery since Sep 2020. Literally less than a month after I took cover I needed assistance and it was provided for because cover was active. I did not need to do the 90 days waiting period because I had taken my car to Bosch to get it checked.
Hhaw!! Fast forward to yesterday, me trying to claim for breaks. They send me from pillar to post asking me to produce the check from Bosch. It turns out Bosch never sent them their findings of the check. How is this my problem? So from 8am until about close to 6pm I am having a back and forth with discovery. Bosch should have communicated with you not me. Plus they (Bosch) claims to have my invoice. Why would I have gone to Bosch? For coffee? At the end of the day it turns out they will not even cover it. So why take me from pillar to post for nothing? The latest email I sent was to cancel all my covers with them. No response today and it is past 2pm already.
If they pestered me so much for a mere R2700 bill imagine I need a whole new engine or I die. My life cover will not pay because of whatever story they will make up.
I still want to cancel my policies!
