LM
Lerato M

1 reviews | Active since Dec 2016

19 May 2020, 09:27

Disappointed

Discovery deducted 500 more that my premium every month for May. On top of that they didnt minus 25% of my premium as promised for the month off April. Ive been calling them since the 11 May and this issue has still not been sorted. Ive spoken to more than 3 people. All of them promised that this will be sorted but nothing. Disappointed.

0
Replies (3)
Discovery Insure
Discovery Insure's reply19 May 2020, 10:15
Official
Good day Lerato 

Thank you for raising your concerns.

This matter has been taken up with the relevant management team and is pending a resolution.

More information will be communicated to you in due course.

Regards
Discovery Insure
LM
Lerato M's update19 May 2020, 12:07
Reviewer Update
Thank you for responding and attending to this matter so quickly. I appreciate it.
Discovery Insure
Discovery Insure's reply19 May 2020, 12:11
Official
Thank you ... Keeping you happy is important to us.

Discovery Insure