BM
Busisiwe M

1 reviews | Active since Jan 2019

13 Dec 2023, 13:48

Disappointed

Pearl from fast track put me on hold for over 15min and my call cut. She didn't even bother to call me back even though she had my policy and cellphone number 😒 🙄. Claim still not logged and waiting

0
Replies (1)
Discovery Insure
Discovery Insure's reply13 Dec 2023, 14:06
Official
Good day Busisiwe

 
 Thank you for sharing your concerns. Our sincere apologies for any inconvenience that may have been caused. We have since escalated the matter to the relevant management team for a solution with haste.
 
 A member of our team will further contact you.
 
 Regards
 Discovery Insure