HD
Hans D
1 reviews | Active since Mar 2009
24 Mar 2022, 12:31
Did you know: DI cannot accept claims
Did you know: You cannot submit a claim online, or through the Discovery App, despite what they claim. Then, when you phone the 'call centre' you first get a remotely working individual taking your call from what sounds like a shebeen, and on a 2nd try the consultant in so *********** that she just ends the call. Do you people have ANY respect for your clients and their time??
Helpful (0)
Replies (1)0
Replies (1)HD
Hans D's updateReviewer Update
24 Mar 2022, 14:17Thanks to Thmi, a relations manager at DI who called me within a few minutes of logging this complaint, the issue was resolved and I was called from DI to register the claim. The claim was approved immediately. This is the type of service one expects!
HD
Hans D's update24 Mar 2022, 14:17
Reviewer Update
Thanks to Thmi, a relations manager at DI who called me within a few minutes of logging this complaint, the issue was resolved and I was called from DI to register the claim. The claim was approved immediately. This is the type of service one expects!