BN
Bernard N

1 reviews | Active since Aug 2016

31 Aug 2016, 09:13

Devious and misleading clients on setlement amounts (no integrity)

<p> Just want to warn all the people insured with discovery that if they offer you a settlement in repect of an AOL(aggreement of loss) they actually pay you less than what they offered on the AOL.</p> <p> </p> <p>This is where it gets iteresting:</p> <p>They claim that the AOL only becomes binding once accepted by Discovery Insure either by signature or payment, but they let you sign first after they offered you an amout and then pay you less.</p> <p> </p> <p>So do not sign the AOL if they did not sign it first, they are devious watch out!!!!</p>

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Replies (2)
Discovery Insure
Discovery Insure's reply31 Aug 2016, 12:43
Official

Thank you for your comment.

We have asked our claims division for a better understanding of your claim in order to respond to the concerns raised. We confirm our attempts to reach you on the number supp****, but were unsuccessful.

Regards,
Sekgobola
Discovery Insure

Discovery Insure
Discovery Insure's reply02 Sept 2016, 11:29
Official

We are informed by our legal division that the matter was raised and responded to by both the legal and the office of the Short-Term Insurance Ombudsman.

Thank you and regards,

Sekgobola

Discovery Insure