Devices not linked to Apps

<p>Hi<br />I recently changed my houselhold, Buildings & Vehicles Insurance to Discovery Insure on 1 Nov.<br />I am the Plan Holder of this policy<br />I have existing Investments, RA's and Medical Aid with Discovery.</p> <p>Last week 2 of the vehicles on my plan had the Smart Phone DQ Track installed.<br />Their is no option on the Discovery limited app and Website (PC) to "Find my vehicles",<br />as reffered to in the DQ Track Brochure.<br />On website I am able to view the various drivers Dashboard etc.<br />(the App on my phone has also been updated to ensure latest version)</p> <p>Another vehicle on my plan was fitted with a Standalone DQ Track device on 4 Nov.<br />This vehicle's pre-inspection has not yet been updated online <br />It's noted in DQ Track Brochure,that this is done during the DQ Standalone Installation.<br />The DQ Mapper account for the above Vehicle is also not yet active<br />Website notes 48 Hour activation period.</p> <p>I emailed Discovery Insure on 3 Nov with regards to app Ref ********** 072 <br />On 6 Nov I received a reply which was not much help <br />(Initial email was not read properly and reply was addressed incorrectly)<br />I rep**** and got another ref no ********** 878</p> <p>After browsing the internet I found an email add and emailed <br ********** the same day</p> <p>This morning the , I emailed Discovery Insure and informed them of the app and DQ Mapper account.<br />Ref no ********** 604</p> <p>I have not had any responses to my emails from yesterday nd this morning.<br />I am currently away from SA and contactable via email.<br />I see that this webiste is monitored closely and hopefully my issues get resolved</p> <p>So much for a smooth transistion in getting devices and apps linked.</p>