Devastating and so apauled.

I was knocked by their client while my car was parked stationery. I submitted a 3rd party claim followed all their steps as they requested submitted all documents. They confirmed recept of documents and confirmed I'll be contacted within 10WD no. Time passed no contact no update I had to call and email several times to get an update they then confirmed they received docs and assigned someone to my claim. The girl Nonkululeko who was assigned to my claim has till this day made no contact about how my car is going to be fixed no reply or call was made. I am highly disappointed in Discovery I thiught they were very prompt and efficient this has been the most stressful thing to end the year with my 1st Brand new car less than a year has to be driven with hectic damage while I constantly have to call Discovery for an update. Disgusting it's been 50 Days no movement but documents have been received. They are the worst guys!!!!!