KJ
Karen J
1 reviews | Active since Sept 2020
29 Sept 2020, 13:05
Desperate!!!!!!
I an sick disgusted in the ****py service from discovery insure. I have 2 claims logged at the moment, one from the 10th Sep and one from the 23rd Sep. Neither one of the consultants can organise the supplier to contact my husband as I am out if the country... I'm at the wits end they do not even respond to my repeated emails... please help! You are clearly enjoying your outrageously expensive new office building and not doing your jobs..... please!
Helpful (0)
Replies (7)0
Replies (7)KJ
Karen J's updateReviewer Update
29 Sept 2020, 15:17Thank you... I will tell him to expect a call. I can't take any phone communication as my number is off.
KJ
Karen J's update29 Sept 2020, 15:17
Reviewer Update
Thank you... I will tell him to expect a call. I can't take any phone communication as my number is off.
Discovery Insure's replyOfficial
29 Sept 2020, 15:50Duly noted and thank you...
Discovery Insure's reply29 Sept 2020, 15:50
Official
Duly noted and thank you...
KJ
Karen J's updateReviewer Update
05 Oct 2020, 10:12Still waiting for the gate motor. 25 days since the claim was logged. Our security is seriously compromised... what is the problem?
KJ
Karen J's update05 Oct 2020, 10:12
Reviewer Update
Still waiting for the gate motor. 25 days since the claim was logged. Our security is seriously compromised... what is the problem?
KJ
Karen J's updateReviewer Update
06 Oct 2020, 14:16hi my husband has just notified me that the geyser repair is still leaking. I am slowly losing my mind.....please call him on *** urgently.
KJ
Karen J's update06 Oct 2020, 14:16
Reviewer Update
hi my husband has just notified me that the geyser repair is still leaking. I am slowly losing my mind.....please call him on *** urgently.
Discovery Insure's replyOfficial
06 Oct 2020, 14:29Hi Karen
We have requested for the team to attend to your concerns.
Regards
Discovery Insure
We have requested for the team to attend to your concerns.
Regards
Discovery Insure
Discovery Insure's reply06 Oct 2020, 14:29
Official
Hi Karen
We have requested for the team to attend to your concerns.
Regards
Discovery Insure
We have requested for the team to attend to your concerns.
Regards
Discovery Insure
KJ
Karen J's updateReviewer Update
07 Oct 2020, 07:14The geyser is now leaking through the ceiling.... I am pleading with you..... please send someone today to fix it before my whole ceiling falls in. I have never experienced a lack of service like this before... you'd better send an assessor to assess the water damage caused now by your in competence. What exactly am I supposed to to to get your attention?
KJ
Karen J's update07 Oct 2020, 07:14
Reviewer Update
The geyser is now leaking through the ceiling.... I am pleading with you..... please send someone today to fix it before my whole ceiling falls in. I have never experienced a lack of service like this before... you'd better send an assessor to assess the water damage caused now by your in competence. What exactly am I supposed to to to get your attention?
KJ
Karen J's updateReviewer Update
07 Oct 2020, 07:17oh and the gate motor is still not fixed... 27 days later and still counting.... I will definitely be cancelling my policy after this.
KJ
Karen J's update07 Oct 2020, 07:17
Reviewer Update
oh and the gate motor is still not fixed... 27 days later and still counting.... I will definitely be cancelling my policy after this.