1 reviews | Active since Aug 2016

12 Nov 2016, 08:07

Dependable and helpful in time of need

<p>Our car got ******, which is quite a traumatic experience. We phoned Discovery Insure and they immediately informed us the tracker is still working and they are dispatching the Police. Over the next hour or so, they continiously phoned us to update us on the situation, until the car was eventually found and secured. Valery and Riaan was most helpful during the whole process, while comforting and empethizing with us, they also provided us with real valuable assistance. Tando assisted us to complete the claim process and to arrange a courtesy car.</p> <p> </p> <p>Discovery Insure's conduct during this whole traumatizing experience, was exemplary. In is in times like these, where real customer care counts.</p> <p> </p> <p>My personal thanks to Valerie, Riaan and Tando.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply14 Nov 2016, 07:42
Official

Dear Danie

Thank you for taking a moment to share your experience with us. It’s important to us that you are always pleased with the service and value we offer.

Valerie, Riaan and Tando will be delighted to read your note.

Regards

Thabani