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charmaine G
1 reviews | Active since Oct 2014
05 May 2015, 10:38
DELAYS IN REMOVING DQ TRACK
WAITING ALMOST 3 WEEKS FOR DQ TRACK TO BE REMOVED FROM MY VEHICLE, THEY CANT FIND MY REQUESTS, TELEPHONE CALLS THAT WERE \RECORDED"FOR OUR SAFETY CANT BE FOUND"
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Discovery Insure's replyOfficial
05 May 2015, 14:33Hello charmaine gray,
We are truly sorry for your experience with us.
The DQ track management team has been made aware of the issues you have experienced and will appropriately address the individuals concerned.
I can confirm that the unit has indeed been removed and once again apologise for the poor service you have received.
Kind regards,
Serushin
Discovery Insure
We are truly sorry for your experience with us.
The DQ track management team has been made aware of the issues you have experienced and will appropriately address the individuals concerned.
I can confirm that the unit has indeed been removed and once again apologise for the poor service you have received.
Kind regards,
Serushin
Discovery Insure
Discovery Insure's reply05 May 2015, 14:33
Official
Hello charmaine gray,
We are truly sorry for your experience with us.
The DQ track management team has been made aware of the issues you have experienced and will appropriately address the individuals concerned.
I can confirm that the unit has indeed been removed and once again apologise for the poor service you have received.
Kind regards,
Serushin
Discovery Insure
We are truly sorry for your experience with us.
The DQ track management team has been made aware of the issues you have experienced and will appropriately address the individuals concerned.
I can confirm that the unit has indeed been removed and once again apologise for the poor service you have received.
Kind regards,
Serushin
Discovery Insure