DM
Dhevarajan M

1 reviews | Active since Feb 2015

20 Jun 2025, 11:21

Delay in Salvage

I had my claim for a TV processed and delivered within a reasonable time-frame and I was told that a salvage company would fetch the damaged TV, however, even after calls and emails to say that no arrangements have been made by the salvage company, months later the broken TV is still with me. I was told that I couldn't get rid of it but I don't have the space to keep it.

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Replies (1)
Discovery Insure
Discovery Insure's reply20 Jun 2025, 11:26
Official
Hi Dhevarajan

Thank you for your feedback and the 4-star rating, we truly appreciate it. We understand your frustration regarding the delayed removal of the damaged TV and apologize for the inconvenience caused. Rest assured, our team will look into this matter promptly to resolve it. We value your patience and are committed to ensuring a satisfactory resolution.

Regards
Discvery Insure