defamation of character = bad service - lack of care - no professionalism

The Pyramid Scheme, so I signed up with them and left Hollard to move all my credentials home,car,vitality,drive insure,life policy and my bank account they own all - then i had a break in at my new house 14th august 2024 - its the 9th of October and discovery still haven't recovered or paid my loss items but my insurance and my payments are all up to date - not one payment missed they have now deleted my mails so i will broadcast them on here as they have covered my contents and my portable possession but haven't paid out for any given/offered me 60% less amount what my goods were worth because they are discontinued and only new spec is available on most of my tech- now there costing is not justifiable and they are delaying me purposely as I had no invoices but all supporting photos and statements relating to most - the mail which included the ombudsman and NCC was deleted by Discovery as they have not accepted that this is poor customer service nobody communicates with us no calls no updates etc every time I need to follow up to get answers - they have now chose to ignore my rights and im going via social media and national television for this matter to be resolved and justice to be served . they refused to assit me furhter and they hav enot looked into my situation as promised -

the pluming copper pipes were ****** they left my walls naked with holes till today nothing was cared about - they paid out 35% of total twards cameras and security that was damged - they only paid 50% of the plastering and proper plumbing that was not done correctly the lats draw was the contents claim loosing R160k worth of goods they now counter offered with 40k only then 58k after 6 weeks of so called investigations but i then went to go get them the invoices statements and even walked into the shops from my busy work schedule to put effort in and assit them - to get proof of some of my items that were lost even sending them pics of me in the stores and sending them the invoices handed from the stores etc - they still come back and say thats not enough seriously ?

Please if somebody can relate to service like this let me know as im total guttered and embarrassed about this having to go global before discovery even hears my side of this story - they have decided to look at me as the minority because they have million clients but that ends now ... they have ignored my demands and my right to speak to their director or manager and still they are saying they need more time to go and reevaluate and sent them my valuations about a month or more ago which everything was handed to them that time then i had to resend because the assessor takes 2 months to look at one invoice lol pathetic ===

I have guest at home running a business it cost me 10k to create comfort for them out my own money becuase of my lack of pro activity from my insurance house - and they took 72 hours to come fix electric fence 5 days to complete my plumbing - this cost me money because my guest and family suffered with no water for 3 days from a company called wolf plumbing they supp**** - as this guys worked so bad that they left me hanging without completing the two taps that was not put back onto my property hence this was reported and today i wrigh this complaint nothing has been done about it since 14th august hey almost three months i still sit without help from discovery or attention as a client attention to my losses ?

Why does insurance take your money sell you dreams but can't face a client that's 100 percent correct and law abiding too ?

How can your insurance cover you for everything but fail to deliver their promises as when they advertised so nicely with care and concern toward there dedication and service etc --- my kids are still traumatized as the break in could have been prevented if the insurance sent somebody to fix fence the same day -

Now they came back after cutting fence that's why we in this predicament because they allowed this to happen - discovery is now playing games with me taunting me to settle as i Declined there offer and then they were quick to respond when my wife ask for settlement as we cannot wait any longer etc - as the service sucks really - then they only responded very fast and gave us 70% less that what we were quoted - moral of the story the pyramid scheme was willing to settle at lowest cost not knowing I'm still around and still fighting this case lol so i have not accepted and going ahead to sue discovery for false advertising- defamation of character - lack of customer service - delaying clientele needs - disrespecting customers - also Naming and shaming the characters of this house will be the most amazing feeling in court from inception of my stress !!

I would like justice and to set an example here today please may i have your thoughts thank you !!!