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thesigan G

1 reviews | Active since Mar 2013

27 Jul 2017, 13:55

Debited incorrectly ,already off to a bad start

<p>I Recently aquired vehicle insurance with discovery on the 25/07/2017. I have only had the vehicle for 2 days and discovery as already debitted me for a full month insurance which unacceptable.As far as i am aware insurance is paid in arrears and not adanvance. How can i be debited now for a full month and again at the end of August for the same days. </p> <p> </p> <p>Also they charging me for tracking unit that cant be installed due to no availability which is unacceptable. </p> <p> </p> <p> </p>

0
Replies (2)
Discovery Insure
Discovery Insure's reply28 Jul 2017, 11:22
Official

Dear Thasigan.

Thank you for bringing this to our attention, please be advised that we have made a number of calls to you today to respond to the concerns raised, however to no avail.

We would like to explain the premium billing process and assist with your DQ booking, please contact us on ***.

Regards,

Sakhe

Discovery Insure

Discovery Insure
Discovery Insure's reply28 Jul 2017, 11:22
Official

Dear Thesigan.

Thank you for bringing this to our attention, please be advised that we have made a number of calls to you today to respond to the concerns raised, however to no avail.

We would like to explain the premium billing process and assist with your DQ booking, please contact us on ***.

Regards,

Sakhe

Discovery Insure