GvdM
Gerhard van der Merwe
1 reviews | Active since Dec 2015
02 Dec 2015, 11:39
Debit order returned because of insuffecient funds
The previous insurance and the Discovery Insure debit order went off which caused a problem. I phoned Discovery and asked if they can re-instate the debit order as of today This happened on the 1st of December and I noticed it on the 2nd December. The said that the policy is cancelled and I must wait 5 days for a new policy to be created. I asked if I cannot pay the money into an account and they refused. So no re-instate of debit order or payment by eft. I must now go without a insurance for a week.?
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Replies (1)Discovery Insure's replyOfficial
02 Dec 2015, 12:06Hello gerhardvdm1,
Thank you for bringing this matter to our attention.
Please allow the opportunity to look into your concerns.
We will get in contact with you once done.
Regards,
Sakhe
Discovery Insure
Thank you for bringing this matter to our attention.
Please allow the opportunity to look into your concerns.
We will get in contact with you once done.
Regards,
Sakhe
Discovery Insure
Discovery Insure's reply02 Dec 2015, 12:06
Official
Hello gerhardvdm1,
Thank you for bringing this matter to our attention.
Please allow the opportunity to look into your concerns.
We will get in contact with you once done.
Regards,
Sakhe
Discovery Insure
Thank you for bringing this matter to our attention.
Please allow the opportunity to look into your concerns.
We will get in contact with you once done.
Regards,
Sakhe
Discovery Insure
