TK
Tlou K

1 reviews | Active since Nov 2015

15 Sept 2020, 08:55

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Why would you penalized for braking. Is one not supposed to avoid danger when they see one. To just move phone from where it was to a more secure place you are then accused of using a phone even if the phone is used by passengers then points get deducted. I have realised that Discovery is all about them milking us money and making false promises about us getting money back when they try by all means for us to get nothing out. I am still wondering if they will pay out should l need to claim but l think chances are below 50% they will. They don't give me the comfort l am insured.

0
Replies (1)
Discovery Insure
Discovery Insure's reply15 Sept 2020, 13:32
Official
Good day Tlou

Thank you for your comment.

We note that this benefit is not intended to be punitive in any way or form. Rather to help you understand your driving behaviour better.

Actuarial algorithms are app**** to the driving data to develop a scientific measure
of driver behaviour, the Driver Quotient (DQ). Your Vitality Drive points and driver
intelligence score are translated into a Vitality Drive status which provides an easy
way for you to understand how well you drive.
"
Vitality Drive is Discovery
Insure’s unique driver behaviour
programme that rewards you
for good driving. Vitality Drive
uses DQ-Track, the latest motor
vehicle telematics technology,
to collect information about
your driving behaviours
including acceleration, braking,
cornering, speed, night-time
driving, distance driven and
cellphone us
e."

Your driver behaviour report gets emailed to you per month in an effort to help you improve so that you van best enjoy your rewards.

More information will be communicated to you directly.

Regards
Discovery Insure