IK
Ikraam K
1 reviews | Active since Jun 2020
22 Dec 2025, 09:04
Day light ******* and ********s / opportunistic money grabbers
My monthly debit order went off and to my surprise it was a whole 15% more on a car that has depreciated in value.
I called the call centre and they were the rudest bunch of people I have ever encountered. No care to solve my concerns and I was told the insurance premiums have gone up 15% because car parts are more expensive. The audacity must be on sale right now. I was then offered a 50 rand deduction in my premium. Like what the actual hell.
Absolutely disgusting and mortified by the service from discovery.
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Replies (1)Discovery Insure's replyOfficial
22 Dec 2025, 09:14Good day Ikraam
We are sorry to hear about your experience. We have your policy details on hand and will get our team to look into your concerns.
Regards
Discovery Insure
We are sorry to hear about your experience. We have your policy details on hand and will get our team to look into your concerns.
Regards
Discovery Insure
Discovery Insure's reply22 Dec 2025, 09:14
Official
Good day Ikraam
We are sorry to hear about your experience. We have your policy details on hand and will get our team to look into your concerns.
Regards
Discovery Insure
We are sorry to hear about your experience. We have your policy details on hand and will get our team to look into your concerns.
Regards
Discovery Insure
