Damages repaired urgently Main Gate to Property

Just before Christmas, a guest accidentally rode into my main gate. This bent the gate, broke the rollers and wheels of the gate. Removing the gate from the rails.<br> <br> Due to it being just before Christmas I couldn't find anybody to help me close the gate, as it had been damaged.<br> I found a handyman to, repair the gate temporarily, until I could report it to Discovery. I had to pay the Handyman a cash amount of R4150.00.<br> <br> I called Discovery to query when I was going to be refunded this money, to be told it was not an urgent repair, so they will not cover it.<br> <br> We live in a crime invested country, Having the main gate open would have been very unsafe. How could Discovery say it was not urgent. I wonder if the staff members of Discovery would feel safe in their own homes with a main gate not closing.