1 reviews | Active since May 2016
DAMAGED VEHICLE DUE TO NEGLIGENCE - FLEET VIP/DISCOVERY/AVIS
<p>To who it may concern:</p> <p> </p> <p>Today 20th July, my vehicle started overheating. I collected my vehicle at FLEET VIP from an accident that occured on the 20th May so between all the issues that transpired I was handed a vehicle that was not 100% fixed. </p> <p> </p> <p>I have been advised by Hyundai that my engine may have seized due to my water pipe not being fastened which mean't no oil or water could remain in the rightful pumps etc. due to this.</p> <p> </p> <p>I am now without a vehicle and not 1 person from Fleet VIP or Discovery is doing anything about it.</p> <p>To make matters worse Avis didn't capture my details correctly and my deposit is now sitting in a suspense account.</p> <p> </p> <p>The suppliers I have dealt with are the following 3:</p> <p>Fleet VIP</p> <p>Discovery - Theo Mokhine</p> <p>Avis Roodeport</p> <p> </p> <p>I will never recommend any of the above to anyone as ther service was shocking to say the least. I have children that need to get to school and now they will miss school because Discovery has failed me once again.</p> <p> </p> <p>Thank you for your efficient workmaship!</p>
Thank you for bringing this to our attention.
We understand that you have been in contact with Theo, and he is assisting with the concerns raised in order to try resolve the issues of your claim.
We apologise for the inconvenience experienced.
Regards,
Sakhe
Discovery Insure
Thank you for bringing this to our attention.
We understand that you have been in contact with Theo, and he is assisting with the concerns raised in order to try resolve the issues of your claim.
We apologise for the inconvenience experienced.
Regards,
Sakhe
Discovery Insure
Well let's see, I have heard the same thing from Discovery before.
It took 2 months to resolve my issue as it is.
The work ethic is highly questionable, I think the best thing I have heard to date is I'M SORRY FOR THE INCONVENIENCE MAM!! But action NON EXISTENT!!
3 Discovery consultants later....
Well let's see, I have heard the same thing from Discovery before.
It took 2 months to resolve my issue as it is.
The work ethic is highly questionable, I think the best thing I have heard to date is I'M SORRY FOR THE INCONVENIENCE MAM!! But action NON EXISTENT!!
3 Discovery consultants later....
