JM
Joyce M

1 reviews | Active since Dec 2013

31 May 2022, 03:48

D

I was assisted by Mathibedi Choeu with cancellation of my policy. He was able to establish the reasons for cancellation of the policy without putting unnecessary pressure but at the same time gave enough information to allow for me to make an informed decision. At the end of the call, he was able to cancel the policy with immediate effect and also advised that if the debit goes through for whatever reason, I should contact Discovery Insure for the reversal of the debit. I was impressed with the service I received. Keep the good work up Thibi!

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Replies (1)
Discovery Insure
Discovery Insure's reply31 May 2022, 08:30
Official
Good day Joyce M 

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 

Regards
Discovery Insure