MO
Michael O

1 reviews | Active since Apr 2021

12 Oct 2021, 08:48

Customer Service that exceeds expectations

Once again, I had the pleasure of dealing with Discovery agent Nomfundo Sibeko regarding my allocation of points when the tracker was not recording properly. She was so efficient in correcting the issue and was so patient with a very frustrated customer (me). She should should train some of the other agents as her customer service skills are of platinum standard. Thank you.

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Replies (1)
Discovery Insure
Discovery Insure's reply12 Oct 2021, 08:52
Official
Good day Michael O 

Thank you for taking the time to let us know about your experience with us. We constantly want to make your experience pleasant at all times. We are delighted to receive your compliment. 

Regards
Discovery Insure