BC
Busisiwe C
1 reviews | Active since Jul 2020
30 Jul 2024, 13:51
Customer Service Hero Going Above and Beyond
This review is specifically for the excellent customer service provided by A****aker Williams, Claims Consultant in the Broker Claims – Motor Claims Department.
After experiencing neglectful service previously, Aboo stepped in and handled my claim with remarkable efficiency, professionalism, and positive energy. He went above and beyond by ensuring a smooth resolution and offering direct email follow-up for any further concerns. It’s moments like these that restore faith in the industry and exemplify outstanding customer service.
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Discovery Insure's replyOfficial
30 Jul 2024, 13:58Good day Busisiwe,
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
Discovery Insure's reply30 Jul 2024, 13:58
Official
Good day Busisiwe,
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure