ZS
Zamokuhle S

1 reviews | Active since Oct 2018

26 Jan 2021, 15:09

CUSTOMER SERVICE EXCELLENCE -Kelebogile Diale LEBO

Kelebogile Diale (Lebo) assisted me with emergency towing this month. Lebo was kind, emphatic and friendly. She was able to assist me within 40min. Lebo is great communicator, she called me every 10-15min to check if the service provider has arrived or not. Appreciate the great work Lebo and team at Discovery are going.

0
Replies (1)
Discovery Insure
Discovery Insure's reply26 Jan 2021, 16:28
Official
Good day Zamokuhle, 


Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.


Regards
Discovery Insure