FP
Francis P

1 reviews | Active since Dec 2016

04 Dec 2016, 07:13

Cry Me A River

<p>Homeward Bound. Deluge. Road metamorphised into brown shuddering river with things that go bump in the water. Car stops. Car stalls. Electrics end in a flickering whimper. Flood outside matched by flood of anxious questions inside. How will I get home? How will I secure the car? Do I spend the night in the car? Did I floss? Money too tight to mention, what will this cost me? But wait! I have a Discovery App on my Smart Phone. Took some time to remember the password but then Lo! a voice promising me a tow truck in twenty minutes. **** of bull! This is clearly a big business conspiracy as, in twenty minutes, yellow flashing lights and I was Efficiently Towed, and dropped at home. Next morning blues. How was I going to get to work and around without a car? But wait! I have a car hire button in my Discovery App. Press it and I got message...being processed. Twenty minutes and a call... go get a car at Avis to use for the duration (actually thirty days). So I Ubered over and drove off. Then a series of administrative emails, bordering on the stalking (me being stalked, I mean), the odd enquiring phone call from the assessors (what the uck happened?), a signature on the dotted line and (withing 72 hours) ka ching! Not as bad as I feared and a lot better than expected. Seventeen days from start to finish. The only thing I missed was a small chocolate on the seat of the hired car when I collected it.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply05 Dec 2016, 10:12
Official

We really appreciate you taking the time to let us know you are happy with our service. It is compliments like yours that help us come to work with a smile and a positive attitude.

Thank you for the feedback, we indeed appreciate it.

Regards,
Sekgobola
Discovery Insure

Best regards,