CrowdSearch device fault

Very disappointed indeed! I had a CrowdSearch device installed in March at Tyger Wheel and Tyre Cape Gate and it took ages. Recently I received an email that the tracking device is faulty and needs to be replaced. I only have Saturdays free time and I have to visit branch to branch because either a technician is not available or there are system issues. Saturdays are extremely busy and again have to wait ages!

My issue is as this is not an issue I am responsible for, Discovery Insure just sends an email and say it is my responsibility to fix to visit a TWT branch.

You can at least make an effort from your side to fix issues which are your responsibility, not make it the client's!