1 reviews | Active since Sept 2016

14 Jun 2017, 08:24

Convenient and efficient claims process

<p>I lodged an online claim for a portable possession via the Discovery Insure website on 04 June 2017. The claim was allocated to the claims consultant Natasja Badenhorst who finalized my claim within 3 working days (07 June 2017) and immediately arranged for a replacement item from a service provider .</p> <p> </p> <p>As I was not too keen on the replacement options from the service provider, Natasja went the extra mile to arrange a cash equivalent of my claim to be paid to me via EFT. The total turnaround time for this process was 5 working days.</p> <p> </p> <p> Thanks Natasja and Discovery Insure</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply14 Jun 2017, 09:12
Official

We really appreciate you taking the time to let us know you are happy with our service. It is compliments like yours that help us come to work with a smile and a positive attitude.

Regards,

Theo Mokhine

Discovery Insure

Best regards,