GS
Gavin S

1 reviews | Active since Nov 2011

26 Nov 2019, 20:11

Consultants are idiots

logged 2x queries regarding them resetting my goal. consultants that review these queries are not s****ed and really come back with stupid replies. its now been almost a month that i logged to 2 queries of which none has been resolved. really pathetic from an insurance company!!!!

0
Replies (2)
Discovery Insure
Discovery Insure's reply27 Nov 2019, 10:42
Official
Good Day Gavin , 

Thank you for bringing your concern to our attention. We have escalated this matter to the relevant management team and we will provide you with feedback directly. 

The matter is being looked to.

Regards
Discovery Insure 


GS
Gavin S's update15 Dec 2019, 08:40
Reviewer Update
update , i have had someone contact me but have been told that they will come back to me. this was 2 weeks ago and still absolutely nothing. maybe its time to start reporting your bad company ethics to the various oversight boards as this is paramount lying and misleading to the public. you are not taking this serious!