Congratulations for being number 1 in "the most horrible service I have ever get in my whole life" list

<p>I insured my brand new car with Discovery Insure and they said that it is necessary to have tracking device for this car and we made an appointment. They said it is at 1:30 pm at Blackstone Fitment Center in Ottery. I was there exactly at that time, and the guy there said that the appointment is at 3 pm. I showed him the SMS I got from Discovery, he confirmed that it says 1:30 pm. Anyway, I waited until 3:30 pm, and it took almost 2 hours to install it. After they finish, a guy who installed the tracking device came and said</p> <p> </p> <p>"Sir, there's a small problem", </p> <p>"What is it?"</p> <p>"I must have let the lights on during my work, we need to kickstart the car?"</p> <p>"Ah, ok! Which lights were on by the way? and I didn't see them they were on!"</p> <p>"I don't know, some lights." he said.</p> <p>and they kickstarted it, and the car was able to start again. There was an exclamation sign on the car dashboard, they said that's because battery needs some time to recharge again. I left there around 5 pm. Spent 4-5 hours there. Anyway, I was able to drive home.</p> <p> </p> <p>Next morning, 7 am. The car didn't start. I call them, they said that someone will come around 11am. I shouted, they said ok, ok, 9 am. Someone from discovery came 9:30. He couldn't fix it, and he said that he need to call someone else to come here and fix it. We waited another hour for that guy to arrive. He came, and he couldn't fix it either, and said that the battery was faulty. He called discovery and said that this car must go to Mazda dealership to fix it. Discovery arranged Sheriff's Towing to fetch my car, aaand we waited another hour, and they took the car, now the time was 14:00. Then Mazda called and they said they don't know what to do with the car and asked me to call back Discovery. I've called them back. I've explained my problem more than 15 times to the people in Discovery, and everyone redirected phone to someone else, and I am tired.</p>