YM
Yale M
1 reviews | Active since Nov 2017
10 Sept 2019, 15:38
Compliment on great service.
I'd like to compliment employee Fundiswa Loza from the Retentions department on the wonderful support she's provided.
I've decide to cancel my vehicle insurance with Discovery as my premium is a bit too high considering I am no longer driving the car as often. Fundiswa has gone the extra mile by providing with an alternative whilst ensuring she has my best interest at heart. She's offered me with a solution I never knew I needed. Give this lady a raise, she does her job better than most (if not all) of the people I've dealt with in Customer service.
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Replies (1)Discovery Insure's replyOfficial
10 Sept 2019, 15:49Good day Yale,
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Discovery Insure's reply10 Sept 2019, 15:49
Official
Good day Yale,
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
