1 reviews | Active since Jun 2018
Compliment for Jolan Govender and Thapelo.
I am very happy with the service I received from both Thapelo and Jolan Govender.
Thapelo was very thorough and professional when I initially contacted discovery insure. He offered me very good quotes in a speedy and clear manner. Unfortunately, I needed to chat to my wife before I could make a decision.
After chatting to my wife, I called back to your customer care department to move forward with the changes we needed to make to our insurance plans. On my second call I got through to Jolan Govender who was also extremely helpful, patient and efficient. I could hear how busy the call centre is as I could hear "chaos" in the background, but Jolan was very calm and remained professional. He went the extra mile and even got me a better premium as well as picked up on the fact that my 3rd party cover for one of my vehicles included an excess. He very quickly amended this and still got me an awesome premium for this vehicle. Awesome work Jolan!
I am very impressed with the level of service, efficiency and professionalism I received from Jolan and Thapelo. If this is the caliber of staff that Discovery is employing then they are definitely destined for great success!
Awesome work gentlemen.
We want you to know that we truly feel honored to be your chosen Insurance Company and we look forward to dealing with you.
Regards
Discovery Insure
We want you to know that we truly feel honored to be your chosen Insurance Company and we look forward to dealing with you.
Regards
Discovery Insure
